Underwriting Appetite
Citrus Insurance is ideal for a wide range of small businesses, including retail shops, cafes, professional services, tradespeople, consultants, and home-based businesses. We provide tailored Public and Products Liability Insurance to protect against third-party personal injury, property damage, and advertising injury, ensuring your business is covered.
Retail Shops
Clothing stores, gift shops, convenience stores
Cafes and Restaurants
Coffee shops, diners, food trucks
Professional Services
Accountants, lawyers, consultants
Tradespeople
Electricians, carpenters
Home-Based Businesses
Freelancers, online sellers, tutors
Health and Wellness
Personal trainers, yoga instructors, massage therapists
Creative Services
Graphic designers, photographers, writers
Beauty and Personal Care
Hair salons, nail salons, barbershops
Small Manufacturing
Artisans, craft makers, specialty food producers
Why Citrus Insurance?
Citrus Insurance Australia offers fast, easy self-service insurance solutions tailored for small businesses. Enjoy the convenience of managing your policy online, with the option to chat with an agent or call us for personalized support whenever you need it. Backed by experts who understand your business, we provide the perfect blend of efficiency and personal service.
Citrus Insurance is underwritten by Berkley Insurance Australia, a member of W. R. Berkley Corporation. Berkley boasts strong financial stability, with all rated insurance company members assigned A+ (Superior) Financial Strength ratings by A.M. Best Company and A+ (Strong) by Standard & Poor’s. This ensures that Citrus Insurance clients can trust in the financial strength and reliability of their coverage.
Citrus Insurance is underwritten by Berkley Insurance Australia, who pride themselves on their exceptional claims handling service. With a philosophy of “Play Fair, Pay Early,” Berkley Insurance Australia ensures that small businesses receive prompt, fair, and personalized service. Their experienced claims team is dedicated to minimizing disruption and providing peace of mind.
Report a Claim
If you need to make a claim or notify us of a claim made against you for Property Damage or Bodily Injury, please log into your Citrus Insurance account and submit the details there. We’re here to support you every step of the way.
Call
If you can’t (or don’t want) to self-serve in the portal you can call us any time at 1800 248 787.
Connect with the Citrus Insurance team directly with questions. customerservice@citrusinsurance.com.au